Osaka accommodation TOMATO hostels is near shinosaka station

大阪駅ゲストハウス,カプセルホテル osaka hostel 日本大阪民宿 교토민박tomato호스텔

Osaka cheap accommodation TOMATO hostels FAQ

Q. Is there a curfew?
A. No. When you check in, we give you door PIN code and room key (for private room guest). So you can come and go in anytimes.
From 9 PM to 9AM, the entrance door is locked for security.
And also we turn off the lights off at 11PM. Please keep quiet after that.
Q. Can you keep my luggage before check-in or after check out?
A. Yes. We can keep your luggage during the below time.
(9AM-11AM, 4PM-7PM)
Q. Can I use Internet?
A. Yes. There is an internet connection (wireless LAN) in the house for free.
Q. Is there a smoking space?
A. No. Our Guest house is completely non-smoking.
Q. Do you provide some meals?
A. No. But we have a kitchen. There are cooking tools here. You can cook by yourself or sometimes together.
After cooking, please clean up for other guests.
Q. Do you have a shower room?
A. Yes, we have two shower rooms. You can use 24hours for free.
Q. Do you provide towels?
A. Yes. there are rental towels (small/ large).
100 JPY/towel
Q. Are there any rooms with private shower and toilet?
A. No. There are only common shower rooms and toilets.
Q. Is there any convenience store or supermarket?
A. Yes. 3min walk from our hostel.
When you arrived here, we would tell you the detail about where to go.
Q. Can I pay by credit card?
A. Yes. Only VISA, MASTER and AMEX.
But if your payment by credit card, you need to pay 5% extra charge with your accommodation fee.
Please remember that.
Q. Can I stay with my children?
A. Yes.
We do not have child charge. Please pay adult charge.
However we can’t accept under 3years old baby and toddler.
Q. Can you tell me your cancellation policy?
A. Yes. The day before your check-in: No charge
The day of your check-in: 100 percent of room charges
If you cancel your reservation, please let us know at least 1 day
before your check-in date.